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Jeff

Joined Nov 23, 2021

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Last activity Jun 17, 2023

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ACTIVITY OVERVIEW

Latest activity by Jeff

Jeff commented,

CommentTicket basics

Noticed recently that if you attempt to use your Search Zendesk Support box and you add multiple tags, you will not show results for those tags anymore and your search criteria will only apply to one (1) tag entered. 

View comment · Posted Jun 17, 2023 · Jeff

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Jeff commented,

Community comment Feedback - Reporting and analytics (Explore)

Looks like this request was very popular since Explore was released yet from all the invitations I've received to join the Zendesk team on what's new, this has not been implemented. Is there a public reason as to why or is Explore an outside entity? 

View comment · Posted Apr 17, 2023 · Jeff

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Jeff commented,

CommentExplore recipes

Here's another string of tags I would like to create additionally:

 

View comment · Posted Jul 31, 2022 · Jeff

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Jeff commented,

CommentExplore recipes

How would I do this same action but for multiple lines. (ie. by social media by platform, facebook, youtube, etc.)

View comment · Edited Jul 30, 2022 · Jeff

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Jeff commented,

CommentExplore recipes

What list

View comment · Posted Jun 04, 2022 · Jeff

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Jeff commented,

Community commentDiscussion - Zendesk on Suite best practices

I'm looking to get a csv file to report on all tags (Last Month) where ticket id per row includes all tags used per ticket. Help!

View comment · Posted Jun 04, 2022 · Jeff

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