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Peter Okorn
Joined Feb 12, 2024
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Last activity Feb 12, 2024
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Latest activity by Peter Okorn
Peter Okorn commented,
CommentTicket customization
The status situation does not support mistakes. If we put it in the wrong category it's done. I have created 'In Progress' as a pending, and now cannot do so in the Open. Therefore, as far as I can tell, my Zendesk environment will never have an 'In Progress' status. Odd function to be missing.
View comment · Posted Feb 12, 2024 · Peter Okorn
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