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mspriya darsh

Joined May 15, 2022

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Last activity May 15, 2022

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mspriya darsh commented,

CommentTicket basics

Hi All,
Is there a way to look for tickets from various organisations?
I tried using the usual syntax, but couldn't get the relevant set of results.

Query:
type:ticket organization:'xxx' organization:'yyy' priority:high priority:urgent status:'pending'

Intent is to retrieve urgent and high priority pending tickets from org xxx and org yyy altogether in one query, instead of 2 separate queries for each org, having the same condition.

Thanks

View comment · Posted May 15, 2022 · mspriya darsh

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