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Insurello - admin
Joined Aug 24, 2023
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Last activity Aug 24, 2023
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Latest activity by Insurello - admin
Insurello - admin created a post,
Post Feedback - Voice (Talk)
We are using two different phone numbers in Zendesk talk. For different types of customers and we have the same agents answering theese different phone lines.
We would want to be able for one agent to log in to one specific phone number.
This is not possible at the moment.
Since we have the same agents manning both numbers but at different times. They use of different groups is not an option.
Posted Aug 24, 2023 · Insurello - admin
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