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James Byrne

Joined Jan 11, 2022

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Last activity Mar 22, 2022

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Latest activity by James Byrne

James Byrne created a post,

Post Q&A - Apps and integrations

Hi, 

I hope you can help. 

We have a ticket field that populates upcoming event names for end users to search. However, the values get overwritten once the event has passed. So I would like to know how I can create a webhook that will copy the value of field A into field B as text field on the same ticket.   

Posted Mar 22, 2022 · James Byrne

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James Byrne commented,

CommentSetting up Zendesk Chat

Hi, 

 

Is it possible to add a tag when a chat rating is received in Chat? 

View comment · Posted Jan 11, 2022 · James Byrne

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