Nadee Sharmila
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Last activity
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Activity overview
Latest activity by Nadee Sharmila-
Nadee Sharmila commented,
Hi Pedro, thank you so much. It is actually closer to what we're after so that's great. Still would be good to have this as an actual explore metric.
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Nadee Sharmila commented,
Agree with these sentiments exactly
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Nadee Sharmila created a post,
Show Tickets Created and Tickets Solved as two separate metrics in the same query
Hello, I have been speaking to Zendesk support and currently, there is no way to show tickets created and tickets solved as two separate metrics in the same query. The default is to show tickets cr...