Pan Vivian

1. Community
2. Zendesk Suite Q&A
3. 403 error when creating request via API

Andrey Metelsky Hi  have you received response from Zendesk support? Can you share it to me? Thanks.

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• Pan Vivian
• Created January 16, 2022 11:21
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. 403 error when creating request via API

Can anyone help me? I am not sure what to do now.

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• Pan Vivian
• Created January 13, 2022 10:11
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. 403 error when creating request via API

@Tipene Hughes  I used this code, but I still does not solve my issue.  I am using end user to login in zendesk, using email/token: token to post an API, I still get the error message:"error: {titl...

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• Pan Vivian
• Created January 13, 2022 07:28
• 2 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Managing user segments

@...  Thanks Jeff.  I know this API. But only agents and admin have access to this API. When an end user is login, how can he know which user segment he belong to?

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• Pan Vivian
• Created December 23, 2021 07:47
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Changing the theme template for an article, section, or category in your help center

Our plan is professional plan. Can we change the theme template for an article, section, or category in our help center?

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• Pan Vivian
• Created December 23, 2021 07:36
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Managing user segments

I have a question while using zendesk help center. How can we know which user segment the end user belong in help center? I need user segment id in our product.

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• Pan Vivian
• Created December 10, 2021 07:35
• 0 votes