Scott Williams
Vice President of Professional Services at Key Code Media
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Total activity12
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Last activity
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Activity overview
Latest activity by Scott Williams-
Scott Williams commented,
How do we vote this in, absolutely NEEDED!!
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Scott Williams commented,
Neil this functionality stopped working after the last update. Is there any news on it being fixed or an actual link custom field?
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Scott Williams created a post,
Web Link in Organization page as a custom field
Hello Zendesk, we have been using custom fields in organizations to make weblinks to various locations (SharePoint, customer website, etc.). The MultiLine selection was working for the most part b...
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Scott Williams commented,
Colleen Hall Please do, this would be a great feature to have. Especially since the workaround is no longer functioning. thank you, Scott
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Scott Williams commented,
Hello Zendesk, we have been using custom fields in organizations to make weblinks to various locations (SharePoint, customer website, etc.). The MultiLine selection was working for the most part b...
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Scott Williams commented,
@..., Absolutely, always up to lend a hand when it comes to product development. thank you, Scott Williams
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Scott Williams commented,
Pratishtha, it would be ideal if agents could see organizations but not edit in the professional tier. An example of why this is beneficial, in the organization section for particular customers we...