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Atul Watal

Joined May 05, 2022

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Last activity May 05, 2022

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Latest activity by Atul Watal

Atul Watal commented,

CommentSecurity and user access in Zendesk Support

I would like to set up a report that gives me the total time my agents spent on the tickets and the time they start logging in the system for load balancing. Appreciate if you can point me to standard report or to someone who can help me create one.

View comment · Posted May 05, 2022 · Atul Watal

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