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Joubin Saedi
Joined Sep 23, 2022
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Last activity Sep 23, 2022
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Latest activity by Joubin Saedi
Joubin Saedi commented,
CommentBusiness rules
the checkbox logic should actually be swapped.
{% if ticket.ticket_field_ contains 0 %}
checkbox is unchecked
{% else %}
checkbox is checked
{% endif %}
should actually be
{% if ticket.ticket_field_ contains 1 %} checkbox is checked {% else %} checkbox is unchecked (or null) {% endif %}
Can someone give me an example of what the checkbox line will actually look like when you enter it into a the trigger section?
Screen Value: {{% if ticket.ticket_field_9508015623188 contains 1 %}}
Screen Value line, from above, does not work for getting if the checkbox was selected.
View comment · Posted Sep 23, 2022 · Joubin Saedi
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