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McD_Lim Soo Kuan

Joined Apr 12, 2023

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Last activity Apr 12, 2023

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Latest activity by McD_Lim Soo Kuan

McD_Lim Soo Kuan commented,

CommentTicket management

Hi, as part of GDPR compliance, we keep up to 1 year worth of tickets and intend to use the API to automated the purging process.

But, we still want the historical statistic eg. ticket count trend over the years. Would the purging process result in the lost of all these statistic and hence, affect the reporting and trending? 

Thanks!

View comment · Posted Apr 12, 2023 · McD_Lim Soo Kuan

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