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McD_Lim Soo Kuan

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Latest activity by McD_Lim Soo Kuan
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    McD_Lim Soo Kuan commented,

    1. Agent guide
    2. Ticket management
    3. Deleting tickets

    Hi, as part of GDPR compliance, we keep up to 1 year worth of tickets and intend to use the API to automated the purging process. But, we still want the historical statistic eg. ticket count trend ...

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