Rolf Hayes
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Total activity52
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Last activity
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Member since
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Following0 users
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Votes8
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Activity overview
Latest activity by Rolf Hayes-
Rolf Hayes commented,
Brittany Mandel, this is a pain for us too. It seems that the lack of this feature along with a number of other similarly basic needs was missed in the development of Zendesk and despite a number ...
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Rolf Hayes commented,
Not just that Dave but its a year and a half since the start of this thread. I can't think it needs that long to add this dev. Perhaps Zendesk don't look at many of these posts.
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Rolf Hayes commented,
Albert Lechuga you aren't the only one. There are a number of things that we feel should be native to Zendesk and yet either you have to try and use a 3rd party app or there is no way of achieving...
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Rolf Hayes commented,
Thanks Tommy. I've just realised I'm mixed up. I'm meaning automations. My bad. The below is what I'm getting.
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Rolf Hayes commented,
I have a trigger that has a condition for "Tags: Contains none of the following" and I have several tags in this field to stop the trigger from running if they are on the ticket in Support. Howeve...
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Rolf Hayes commented,
Thanks Brett. Yes, I'm in touch with one of your Customer Care team, many thanks. I may be wrong that it is outdated, it was just that the menu options when clicking on my profile pictures weren't...
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Rolf Hayes commented,
Thanks Dave. Could you let me know what I can expect next?
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Rolf Hayes commented,
Hello עירית מצוות bizi Did you get your answer and help needed. I to am frustrated that there seems to be no way to speak to someone at Zendesk for help. I understand that Zendesk offer a service...
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Rolf Hayes commented,
Mine too is doing this. I've tried clearing cashe and also tried in Edge as well as Chrome.
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Rolf Hayes commented,
Hello Brett. Thanks for your advice and directing me to "Contacting-Zendesk-Customer-Support". Unfortunately the videos and detail there seem to be out of date and it took some further hunting to ...