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Jason Zajdel

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Latest activity by Jason Zajdel
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    Jason Zajdel commented,

    1. Agent guide
    2. Additional ticket channels
    3. Making outbound calls

    Hello all, I have two problems: 1 - If we use the ZenDesk phone app to make a call to a customer which does not pick up, the call will disconnect, instead of going to voicemail. Are there timeout s...

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    • Jason Zajdel
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