Sarah Martin
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Activity overview
Latest activity by Sarah Martin-
Sarah Martin commented,
Hi Nick Liang, We currently use a dropdown field with options of agents to which an organization can be assigned. Then, triggers use this dropdown to enact some trigger actions, which need a specif...
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Sarah Martin commented,
It appears that the Lookup field cannot be used as a value in a trigger action, eg if I have organizations with a user lookup field, I cannot create a trigger to assign tickets to the agent in the ...