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Sue

Joined Aug 15, 2023

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Last activity Aug 15, 2023

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Sue commented,

Community comment Developer - Zendesk APIs

Hi Sabra

Wondering if you can help.

I want to create a webhook using the API Key for authentication.

However, the Webhook then asks for a Header name and Value

This is where I'm getting confused. I have tried using:

Header name: Authorization
Value: Bearer

But I receive an "invalid token" error. I have verified that my API token is active and current. See below error and screengrab.

Do you know what needs to be entered into these fields to make the Webhook work?

Many thanks

Error:

{
    "error": "invalid_token",
    "error_description": "The access token provided is expired, revoked, malformed or invalid for other reasons."
}

Screengrab (Not sure what to enter into these fields)

 

View comment · Posted Aug 15, 2023 · Sue

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