Saurav Kumar

Hi Eric,
this is the link: https://support.zendesk.com/hc/en-us/articles/4408886858138-Zendesk-Support-placeholders-reference

Hi,
I read through the placeholder reference page.

I am triggering an event whenever a comment is created. Now in a comment there are multiple attachments and i'm able to fetch their urls and names by using following POST body.

{"ticket_id":"{{ticket.id}}",
"comment_id":"{{ticket.comments[0].id}}",
"attachment":["{% for attachment in ticket.comments[0].attachments %}<{'filename': '{{attachment.filename}}', 'permalink': '{{attachment.url}}', 'id': ''}>{% endfor %}"]}

But i am looking for a placeholder inside this that can give me the attachment id field as part of id inside each attachment.

Hi Max McCal,
Has this been implemented? I also have a usecase where I did like to receive the deleted event. Can you add me to the list mentioned earlier in this thread to whom you will notify on completing this trigger?