Kristal Offutt

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Create Query from two different datasets

+1! Having an easy to view "scorecard" would be much easier rather than scrolling between different reports to the same week on a dashboard - would be nice to have all side by side.

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• Kristal Offutt
• Created August 30, 2023 21:36
• 0 votes

1. Explore
2. ...
3. How to create and update reports
4. How do I display the start date of the week instead of the week number?

I'm trying to figure out how to apply this to changing the week of the year for the time a call started. I keep getting errors and tried playing around but a little lost here.  Any help is apprecia...

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• Kristal Offutt
• Created August 30, 2023 21:24
• 0 votes

1. Chat
2. ...
3. General questions about live chat
4. When do chats time out?

It's been requested for quite some time - my team sends people to other pages quite often so having it kick out our customers within this time frame is painful for everyone. Go upvote on the featur...

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• Kristal Offutt
• Created January 24, 2022 22:12
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Search Icon Placed Differently from Main Help Site to Search Results

You're amazing! Thank you so much! 

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• Kristal Offutt
• Created January 21, 2022 17:12
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Search Icon Placed Differently from Main Help Site to Search Results

Hi ifra,  Thank you for the quick reply! When I change that to 15 then it changes the search icon on the main page to be outside of the search bar. I did shorten the search bar to 75% as it was tak...

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• Kristal Offutt
• Created January 21, 2022 14:48
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

Has this been implemented yet? 

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• Kristal Offutt
• Created January 20, 2022 21:41
• 1 vote