Jon Bierma

Total activity

15
Last activity

October 18, 2022 16:42
Member since

February 07, 2022 16:22
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6
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4

Activity overview

Latest activity by Jon Bierma

Jon Bierma commented, April 20, 2022 16:05
Hi Miranda Burford - Thanks for the update. When I mentioned the separate widget with text, I was referring to the way the widget initially appears on the site - with the circular widget with an ic...
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- Jon Bierma
- Created April 20, 2022 16:05
- 0 votes
Jon Bierma commented, April 20, 2022 15:57
Hi @... and Stephen Belleau - using "Mon" does provide the month's 3-letter abbreviation, but when used in Explore in a graph, the data is sorted on the axis in alphabetical order of months instead...
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- Jon Bierma
- Edited April 20, 2022 15:59
- 0 votes
Jon Bierma commented, March 10, 2022 16:11
Hi Miranda - we use the Messaging feature for chat instead of legacy Chat, but prefer how the widget looks in Chat. We'd like to be able to make it look more like the previous widget - question mar...
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- Jon Bierma
- Created March 10, 2022 16:11
- 0 votes
Jon Bierma created a post, March 04, 2022 18:23
Tickets requiring your attention view disappears
1. Community
2. Feedback - Ticketing System (Support)
Hi, When landing on Zendesk's agent dashboard, the default view is "Tickets requiring your attention". If you click into one of the views for Open Tickets, either assigned to me or to my group, I c...
- Jon Bierma
- Created March 04, 2022 18:23
- 2 followers
- 1 comment
- 0 votes
Jon Bierma commented, February 07, 2022 16:27
Please add this for the messaging widget
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- Jon Bierma
- Created February 07, 2022 16:27
- 0 votes