
Andrew Nagel
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Activity overview
Latest activity by Andrew Nagel-
Andrew Nagel created a post,
Zendesk Ticketing - Display customer information via Netsuite
Hello everyone, We currently use Netsuite as a database for our customer's information, such as name, serial numbers of assets they are renting, models of said assets, etc. We would like to set up...
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Andrew Nagel commented,
Hi there! I'd like to set up a KB article so that if the logged in user is, say, part of the support team, then they can see more information than a customer user. For example: Support team user s...