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Krizzia Kaey's Avatar

Krizzia Kaey

Joined Jan 25, 2022

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Last activity Aug 19, 2024

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ACTIVITY OVERVIEW

Latest activity by Krizzia Kaey

Krizzia Kaey commented,

CommentManaging your email

We’ve been getting a lot of spam tickets lately. Unfortunately, we can’t block them because they keep coming from new email addresses. How can we stop these spam tickets from reaching us?

View comment · Posted Aug 19, 2024 · Krizzia Kaey

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Krizzia Kaey commented,

CommentViewing and using dashboards

I just created a new report but I cannot see it in my dashboard. How can I fix this?

View comment · Posted Jul 07, 2022 · Krizzia Kaey

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Krizzia Kaey commented,

CommentBuilding reports

Hi. How can I add the request category to my reports? I have customized my request category and I wanted to check tickets by request type on my report, how can I do that?

View comment · Posted Jul 07, 2022 · Krizzia Kaey

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Krizzia Kaey commented,

CommentTicket basics

How about a URL? Do you have any options to put URL type custom field that can be viewed in the view page? Currently, we are putting URL in internal comments 

View comment · Posted Feb 15, 2022 · Krizzia Kaey

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Krizzia Kaey commented,

CommentTicket basics

Hi, how to add internal notes as a column?

View comment · Posted Jan 25, 2022 · Krizzia Kaey

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