Brian Hemesath
-
Total activity7
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions2
Activity overview
Latest activity by Brian Hemesath-
Brian Hemesath commented,
Agree!
-
Brian Hemesath commented,
@Peter sure, but how about Zendesk *not* link if the number is less than, say, 10? A bit of logic to assume I'm not linking to one of my first original tickets.
-
Brian Hemesath commented,
Suggestions: - AI to solve for the "should not be re-opened" situation - Create a new status option to turn on: The "Probably still solved" status
-
Brian Hemesath created a post,
Links created when text has number sign
AnsweredZendesk automatically turns a "number sign + character" into a link. For example: "Dear customer, please see item #3 below." The "#3" becomes a hyperlink. Believe it or not, this confuses my custom...