Evan McGivern
Head of Knowledge management at Productboad and Ex Zendeskian.
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Total activity14
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Last activity
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Activity overview
Latest activity by Evan McGivern-
Evan McGivern commented,
Hi Zendesk team, Arianne BatilesMaybe you will be able to help as I have similar question to Jee? Similarly to AnswerBot is it possible via messaging and flowbuilder to analyse the interactions our...
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Evan McGivern commented,
Similarly to AnswerBot is it possible via messaging and flowbuilder to analyse the interactions our customers had with the flowbuilder bot that we deflected and it didn't turn into a ticket directly?
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Evan McGivern commented,
Similarly to AnswerBot is it possible via messaging and flowbuilder to analyse the interactions our customers had with the flowbuilder bot that we deflected and it didn't turn into a ticket directly?
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Evan McGivern commented,
I have Gather/The community enabled on my account, but I do not have the option for enabling badges this setting does not appear. I am on Gather Legacy which is the same as Professional should I no...