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Faris

Joined Mar 07, 2022

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Last activity Jun 14, 2022

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Faris commented,

CommentEnd-user guide for Help Center

Hi Nicole, I appear to loose the Alias when I use Macros across tickets being assigned to different groups.  In my default group, Macro 1, the Alias appears, when I use the same Macro outside of my default group there are ... instead of the Alias.  How can I approach this, as I want the Alias to appear no matter which group the ticket is assigned to.  Many thanks!

View comment · Posted Mar 07, 2022 · Faris

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