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Jorge Helgueros
Joined Jul 04, 2023
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Last activity Jul 04, 2023
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Latest activity by Jorge Helgueros
Jorge Helgueros commented,
CommentTicket basics
Hey Lisa Kelly, Jennifer Rowe, since this is my first time of a Zendesk update, I have a couple of questions:
- Will our macros/flows/tags be affected somehow after updating?
- Will all ticket history migrate with the change?
I suppose that there will not be any impact, I just want to be 100% confident before making the update.
Thanks
Jorge
View comment · Posted Jul 04, 2023 · Jorge Helgueros
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