Joy Newsome
-
Total activity10
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes5
-
Subscriptions3
Activity overview
Latest activity by Joy Newsome-
Joy Newsome commented,
Another vote for the ability to combine datasets. I need to be able to show performance of agents updating knowledge base articles that don't have anything to do with tickets.
-
Joy Newsome commented,
Adding support for this. Use case: we have dirty data - organizational changes that dictate some updates to custom fields and having that data deleted or altered is skewing reports (see previous co...