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Sue K

Joined Nov 13, 2023

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Last activity Nov 13, 2023

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Sue K commented,

CommentUsing Built by Zendesk apps
  1. Is it possible to configure the heading in the back end interface where it says "Invalid attachments" to say something more relevant to our specific group of agents?
  2. Is it possible to automatically redact all files that are invalid/restricted attachments? Our agents would not need these files at all.

View comment · Posted Nov 13, 2023 · Sue K

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