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Flash Coffee Marketing Team
Joined Feb 18, 2022
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Last activity Feb 18, 2022
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Latest activity by Flash Coffee Marketing Team
Flash Coffee Marketing Team commented,
CommentWeb Widget documentation
Hello Prakruti Hindia,
I want to ask a question. Is it possible to put tags on the payload when we generate the JWT token and be visible on Agent Workspace?
If it's not possible. Do you have any workaround how to send tags on Agent Workspace via Zendesk Messaging (Flow Builder)? so we don't need to input the value that we need manually from the ticket fields
Thank you
View comment · Posted Feb 18, 2022 · Flash Coffee Marketing Team
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