John James

Indeed, we would truly see the value in the capacity to run reports straightforwardly founded on the email address through which the request/ticket was gotten. It's much more clean/more secure than going through a middle of the road step of making a trigger that makes a tag, or putting together it with respect to the gathering/specialist these tickets were allocated to . . . any of these might have changed during the ideal revealing reach (or you considered them past the point of no return) . . . then, at that point, you pass up on the valuable chance to get the information you want.

A debt of gratitude is in order for thinking about this!