
Nataliia Dovgal
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Total activity7
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Last activity
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Activity overview
Latest activity by Nataliia Dovgal-
Nataliia Dovgal commented,
Hey! We have been comparing AVG and MED metrics over time, and usually, the difference is small - a few hours. However, for the month of December and June, the AVG number is x2, which is rather st...
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Nataliia Dovgal commented,
Jumping into this thread! This feature is very needed
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Nataliia Dovgal commented,
Hey Gabriel. Thank you for the suggestion! However, this isn't working, cause besides Help Center API tickets, we have 2 other different API tickets( This trigger will tag them all and we need Help...
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Nataliia Dovgal commented,
Hi! We have a few different Web forms connected to Zendesk. Is there a way to separate and tag Tickets coming via Help Center?