Eric Weiland

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request - Ability to edit closed tickets

I would also like to request an update on this feature. This is highly important for our reporting as we slowly developed the data in our tickets and now have old tickets that are incomplete.

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• Eric Weiland
• Created October 11, 2022 16:58
• 5 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request - Ability to edit closed tickets

I have to further express disattisfaction on this point with the lack of this ability. This has become painfully clear at end of year and reviewing metrics of tickets that after a year of developme...

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• Eric Weiland
• Edited December 07, 2022 16:11
• 4 votes

1. Email
2. ...
3. Managing your email
4. Allowing Zendesk to send email on behalf of your email domain

Hi, My IT depertmant created a dedicated sub domain name zendesk.ourcompanyname.com , and we want to use that subdomain for sending emails from the Zendesk application. We appear to be having some ...

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• Eric Weiland
• Created April 25, 2022 10:55
• 0 votes