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Danilo Brandileone Scardua's Avatar

Danilo Brandileone Scardua

Joined Feb 14, 2022

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Last activity Feb 17, 2023

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ACTIVITY OVERVIEW

Latest activity by Danilo Brandileone Scardua

Danilo Brandileone Scardua commented,

Community comment Feedback - Ticketing system (Support)

I may be late here but worth a try.

  • What limitations do you hit while using it?

It's impossible to define the target response time for working hours and outside working hours into the same SLA policy.

View comment · Posted Feb 17, 2023 · Danilo Brandileone Scardua

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Danilo Brandileone Scardua commented,

Community comment Feedback - Help Center (Guide)

This is important and it should be revised by the team. 

View comment · Posted Feb 17, 2023 · Danilo Brandileone Scardua

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Danilo Brandileone Scardua commented,

CommentWorking with articles in the knowledge base

Hello, is there any way to verify links to external pages added to the articles?

View comment · Posted Aug 03, 2022 · Danilo Brandileone Scardua

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