Danilo Brandileone Scardua

1. Community
2. Feedback - Ticketing System (Support)
3. Service Level Agreements - please share your feedback!

I may be late here but worth a try. What limitations do you hit while using it? It's impossible to define the target response time for working hours and outside working hours into the same SLA ...

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• Danilo Brandileone Scardua
• Created February 17, 2023 22:09
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Answer bot: Exclude articles via label

This is important and it should be revised by the team. 

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• Danilo Brandileone Scardua
• Created February 17, 2023 21:56
• 2 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Verifying articles that need review

Hello, is there any way to verify links to external pages added to the articles?

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• Danilo Brandileone Scardua
• Created August 03, 2022 19:26
• 0 votes