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Ashley Krämer's Avatar

Ashley Krämer

Joined Mar 04, 2022

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Last activity Jan 08, 2024

Director of Support for a startup company

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ACTIVITY OVERVIEW

Latest activity by Ashley Krämer

Ashley Krämer created a post,

Post Q&A - Sales CRM (Sell)

In Sell, when creating a smart list to send an email out to certain companies or contacts (same thing for us) I've filtered our companies/contacts with who have purchased and not purchased. I'd like to send an email or pull a report to email the filtered group of 500+ companies, the problem is the email associated with that company doesn't show up, so theres no one to send the email too. 

Posted Jan 08, 2024 · Ashley Krämer

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Ashley Krämer created a post,

Post Feedback - Help Center (Guide)

When viewing the history of changes made to an article, the changes made when setting the "Visible To" from Sign in users to everyone doesn't currently show. It'd be really really nice to have that feature. You already show the changes made in the history why not show everything??

Posted Apr 03, 2023 · Ashley Krämer

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Ashley Krämer commented,

Community comment Q&A - Help center and community

Can you walk me through that? I've got the same request and I'm not following or understanding how to make it available to see in the history. I too, would like to see the history of changes made to managed by or visible to. 

View comment · Posted Mar 29, 2023 · Ashley Krämer

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Ashley Krämer created a post,

Post Q&A - Sales CRM (Sell)

Hi there,

We're a electronic company that sells remotes. I'm looking to integrate bigcommerce to zd sell so I can pull up an account (contact) and see how much product they've purchased from us. Could someone help me with where to start? We also use Zapier and have an account that looks like will allow me to integrate. But Zapier is very tricky, looking for help.

 

Thanks!

 

Posted Jul 06, 2022 · Ashley Krämer

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Ashley Krämer commented,

CommentHow to solve issues with the email channel

Hi there! 

 

Im trying to send emails out through ZD sell ( contacts) and I get this error message:

Action Required: lost connection to your email account

Sell has lost connection with your Gmail account through a secure connection (OAuth). Try to reconnect your email.

 

When I click "reconnect your email" it prompts me to put in my gmail, but I shouldn't be putting in my gmail account. 

 

Thanks for your help

View comment · Posted Jun 30, 2022 · Ashley Krämer

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Ashley Krämer commented,

CommentWorking with articles in the knowledge base

Hi there! I'm getting an error when trying to upload a youtube link. The error says 

"The pasted link does not match any of our supported providers."
 
Here is the link I'm trying to use
 
 
Thanks so much!

View comment · Posted May 17, 2022 · Ashley Krämer

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