Matt Burke

1. Apps and integrations
2. ...
3. Shopify integration
4. Setting up the Shopify integration for Support and Chat

We got it fixed. It ended up being on Shopify side. We worked with them to solve issue.

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• Matt Burke
• Created May 04, 2022 14:55
• 1 vote

1. Apps and integrations
2. ...
3. Shopify integration
4. Setting up the Shopify integration for Support and Chat

I keep trying to follow steps and I get this error code.   What happened? Oauth error invalid_request: This app is requesting to be reinstalled and your account does not have permission to grant th...

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• Matt Burke
• Created May 03, 2022 19:41
• 0 votes

1. Email
2. ...
3. How to solve issues with the email channel
4. Some agent responses pull the entire email chain into their response

We have issues adding an email to our support domain. Does not show up in list but says already assigned.   

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• Matt Burke
• Created April 28, 2022 20:33
• 0 votes