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Eva Kautenburger

Joined Jun 21, 2022

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Last activity Jun 21, 2022

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Eva Kautenburger commented,

CommentExplore recipes

Hi there,

is there any way we can separate Jira Ticket IDs in the Explore reporting? When more than one Jira Ticket is connected to a Zendesk ticket, the Ticket IDs are reported in one column and the displayed status reported of the Jira ticket is always the "highest" one, so it mostly says closed or done but you can't see which of the reported issues actually is done and if the other tickets have a different status. Any idea or workaround for this? 

Cheers,

Eva

View comment · Posted Jun 21, 2022 · Eva Kautenburger

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