Gavyn Piver

1. Community
2. Tips from users - Zendesk Suite
3. Create a private comment automatically

Sorry, Didn't get notified of this comment, but I figured it out a few days ago.    I had the trigger search for tickets without a specific tag, then add the tag 'alert' along with the private comm...

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• Gavyn Piver
• Created February 23, 2022 17:58
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Create a private comment automatically

The error after a while was "Too many requests". I just want to request once. 

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• Gavyn Piver
• Created February 17, 2022 16:35
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Create a private comment automatically

I was able to get this to successfully add a private comment, but for some reason it adds it 15+ times. I just want it once. Any ideas? 

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• Gavyn Piver
• Created February 17, 2022 16:33
• 0 votes