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Than Dev

Joined Aug 07, 2023

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Last activity Sep 26, 2024

Software developer. - Better Attachments

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Latest activity by Than Dev

Than Dev commented,

CommentAccount settings of the ticketing system

Hi Isabella Ideberg thank you for your interest!


Indeed once you set the filters (e.g. 100mb) it will give you a list of all tickets with those characteristics.


There currently is no trial available but it is only a $9.99 one time payment and you can use all the features for ever.


https://www.zendesk.com/marketplace/apps/support/952928/better-attachments/

Let me know if you have any more questions!

Marc

View comment · Posted Sep 26, 2024 · Than Dev

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Than Dev commented,

CommentAttachments and CCs

My app Better Attachments supports downloading all attachments in a ticket. You can also filter by images, documents, and other files. Plus, the app comes with a feature to search attachments throughout all of your tickets!

View comment · Posted Jul 18, 2024 · Than Dev

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Than Dev commented,

CommentAccount settings of the ticketing system

 

If anyone is need of filtering tickets by specific attachment, you can try out my app Better Attachments. You can filter all your tickets by file type (e.g. images, zip files, PDFs), file name, or minimum file size. Of course, you can immediately download attachments from that view.

 

The app also comes included with a ticket sidebar app that displays an overview of all attachments (plus download button) inside your ticket. 

View comment · Posted Jul 18, 2024 · Than Dev

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Than Dev commented,

Community comment Feedback - Ticketing system (Support)

@David Chitul perhaps this app could be interesting to you.

https://www.zendesk.com/marketplace/apps/support/952928/better-attachments/

View comment · Posted Mar 21, 2024 · Than Dev

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Than Dev commented,

Community comment Feedback - Ticketing system (Support)

Hi all,

I have added a feature to version 1.1.0 of my app Better Attachment that allows you search for attachments by file name, file type, and ticket status. You can watch some demo videos here.

Let me know if you have any questions or feedback!

View comment · Posted Aug 07, 2023 · Than Dev

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Than Dev commented,

Community comment Feedback - Ticketing system (Support)

Hi Diana Torres,

I have added a feature to version 1.1.0 of my app Better Attachment that allows you search for attachments by file name, file type, and ticket status. You can watch some demo videos here.

Let me know if you have any questions or feedback!

View comment · Posted Aug 07, 2023 · Than Dev

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