Sandro Alvares
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Activity overview
Latest activity by Sandro Alvares-
Sandro Alvares commented,
@Nicholas, not available show version, and i think ur plan different and me.
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Sandro Alvares commented,
@Nicholas, where view systemVersion? i no have its
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Sandro Alvares commented,
Ok Brad. Thanks Jessie
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Sandro Alvares commented,
@Jessie, hum... i understand a language just hc with Curlybars and no apps! too confused i try did if/else/codition with each + filter search a word to extension hdbs (zendesk apps) sry bad english
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Sandro Alvares commented,
Hello Jessie, how r u? nothing apps and normal per any zendesk, open ur console log (F12). Check:https://{subdomain}.zendesk.com/agent/tickets/{id}https://{subdomain}.zendesk.com/agent/tickets/{id}...
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Sandro Alvares created a post,
What happens when a message log is "deprecated"? Version? or Beta?
i no found a solution, try disable all extension market is not work, continue a message, try new sandbox same a problem. What its? What problem a version? Where a version of Zendesk? All version be...
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Sandro Alvares commented,
Hum... really confused! What a different Curlybars vs Handlebars? i not wise its a linguage, learn always opened document zendesk ( https://developer.zendesk.com/apps/docs/help-center-templates/int...
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Sandro Alvares commented,
@nicholas, systemVersion is custom_field? to try fieldvalue, but systemVersion is no know sorry... look https://support.zendesk.com/hc/en-us/articles/203663206-Searching-tickets
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Sandro Alvares commented,
@Nicholas, u can make double quote marks a example status:open status:hold status:pending blablabla can try too text "eat cake" "eat fruit"...
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Sandro Alvares commented,
HC is good easier, but to did zendesk apps not work {{#IS}} 🙁 ... how to make use {{#IF}} search value? Code: {{#each ticket}} {{#is tags 'contrato_ativo'}} <img src="{{assetURL 'ativo...........