David Wilkes
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Activity overview
Latest activity by David Wilkes-
David Wilkes commented,
When are we going to get some news about product features to help with GDPR. Per previous posts in this thread, we need some new features to help manage content in tickets.
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David Wilkes commented,
Well that's an anti-climax. Can't see there's anything at all about new product features. Not one thing, unless you care to point me at the list of planned features I think we all expected to see.
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David Wilkes commented,
Joel's comments are exactly the questions I have Jessie - the various links don't give me much confidence though. They talk about what Zendesk is doing to become compliant as a business and don't ...
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David Wilkes commented,
Hi It would be good to see something soon. We have been conducting our own inhouse review and have a need to implement flexible retention policies. Ideally we'd be able to mark each ticket with a...