Nazir Kabbani
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Total activity38
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Last activity
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Activity overview
Latest activity by Nazir Kabbani-
Nazir Kabbani commented,
The only workaround for now is to add the widget to the help-center but they still have to click 'help' at the bottom corner of the page.
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Nazir Kabbani created a post,
No matching Articles - Dead-End Search results
It would be great if when end-users searched for an articles but no matches were found, to show something else. This prevents dead-ends as recommended by KSC and HDI. The idea would be: If no matc...
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Nazir Kabbani commented,
Thanks. Starting our journey now with KCS
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Nazir Kabbani commented,
No app or workaround for this yet?
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Nazir Kabbani commented,
Would be nice if the API had a "list all attachments" function so we don't have to load all comments in order to load all attachments
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Nazir Kabbani commented,
Is there a way to warn the agent with a popup if they forgot to add an attachment but mentioned "attachment" in their public comment? This is baseline behavior in Outlook when you compose an email ...