Phil Preston
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Last activity
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Activity overview
Latest activity by Phil Preston-
Phil Preston commented,
@Yuri / Zendesk product team. Is there any update / or feature request raised for being able to set the relationship between tickets on the JIRA side? Many ThanksPhil
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Phil Preston commented,
To say "Zendesk tickets and JIRA should be linked in Zendesk" - that really depends on your workflows. We use JIRA for project management and client on-boarding, and use Zendesk for support / chan...
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Phil Preston commented,
Hey I asked before - but didnt see an answer, Is there a way to set the relationship between a JIRA and a Zendesk ticket - from the JIRA side? Thanks Phil
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Phil Preston commented,
Hey I wanted to follow up on something that's popped up in the thread a few times. Linking to Zendesk ticket from JIRA. This doesn't seem to be possible either through any means (Zendesk API, Ma...