Ryan Shipperley
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Latest activity by Ryan Shipperley-
Ryan Shipperley commented,
Hi Jessie, Thanks for the response. However I checked the sharing agreement and can see that the ticket status should be shared. I have attached an image to show you. Any other thoughts? Kind regar...
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Ryan Shipperley commented,
Hi, We have a ticket sharing agreement between us and a 3rd party and seems to be working well however we have encountered an issue when one company has solved a shared ticket, the ticket stays act...