Thomas Ploof

Total activity

7
Last activity

October 31, 2017 15:31
Member since

October 07, 2015 00:37
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Activity overview

Latest activity by Thomas Ploof

Thomas Ploof commented, October 31, 2017 15:31
@Yuri Mylis | Yes, Zendesk Support took care of the issue. It actually was not a true issue, but more missing install instructions and troubleshooting guides. We are up and running though. It is ...
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- Thomas Ploof
- Created October 31, 2017 15:31
- 0 votes
Thomas Ploof commented, October 20, 2017 06:04
Today we replaced the "legacy" Zendesk Add-On. However, we cannot get past the "Loading add-on Zendesk Support for JIRA.". It states, "wait or cancel" after a few seconds. We are running on-prem...
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- Thomas Ploof
- Edited October 20, 2017 06:05
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Thomas Ploof commented, November 19, 2015 18:19
Hugo, Thank you for the immediate response. Although, frustrated, we applaud the communication and keeping us in the loop. Hoping your partners come through. We will check back in a week or two...
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- Thomas Ploof
- Created November 19, 2015 18:19
- 0 votes
Thomas Ploof commented, November 19, 2015 18:03
It was communicated to us by Atlassian that if we do not upgrade within our support license window we will be required to pay for JIRA7. We are checking with Atlassian (again). This could be an...
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- Thomas Ploof
- Created November 19, 2015 18:03
- 0 votes
Thomas Ploof commented, November 06, 2015 16:33
Look forward to getting this latest update to move forward with JIRA 7. This is the only plugin holding us back currently.
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- Thomas Ploof
- Created November 06, 2015 16:33
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