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Adam

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Activity overview

Latest activity by Adam
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    Adam created an article,

    Providing agents with more information using the Iframe and Text apps

    Two apps, the Iframe app and the Text app, let agents access additional information from the Zendesk Support agent interface. This article describes the two apps and how to install them. Using t...

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    Adam created an article,

    One click access for editing a user's profile!

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    Adam created an article,

    Configuring Office365 Hosted Exchange

    Note : Zendesk Support has a newer integration with Office 365 Groups. For more information, see the following: Setting up Zendesk for Microsoft Outlook Groups Integration Outlook Groups In...

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    Adam created an article,

    Moving Your PopUp to a Tab

    1. Introduction All of the code from this lesson is available on GitHub @ https://github.com/apanzerj/Former-For-Zendesk Objective : ...

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    Adam created an article,

    Putting Your New Custom Form in a Popup

    1. Introduction All of the code from this lesson is available on GitHub @ https://github.com/apanzerj/Former-For-Zendesk/tree/Lesson-2-Branch Objectiv...

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    Adam created an article,

    Pivotal Tracker and Zendesk Support Integration

    Note: Pivotal deprecated V3 of their API on January 22, 2019, rendering a previous target option of the setup non-functional. If you use the Pivotal Tracker integration, you can have comments on yo...

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    Adam created an article,

    Migrating from JIRA 1.0 to 2.0

    Several of our customers have upgraded their JIRA installations and in doing so have gone from plugin version 1.0 to 2.0. In doing so they believe they are upgrading in the traditional sense...