HDM Contact
Data migration expert.
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- Last activity
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Activity overview
Latest activity by HDM Contact-
HDM Contact commented,
Gonchik Tsymzhitov, our service allows exporting data from Zendesk to the CSV file. Check out this page https://help-desk-migration.com/zendesk-to-csv-migration/ You choose objects for migration: T...
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HDM Contact commented,
Chris, Brett - Community Manager is right! The best way to add tags to existing tickets is to use Bulk feature in Zendesk.
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HDM Contact commented,
Hey @Siobhan you can use our service to migrate tickets to Zendesk easily. https://www.zendesk.com/apps/support/help-desk-migration/?source=app_directory Via CSV or via API.
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HDM Contact commented,
Hey Patrick, Recently, we created a Proactive Campaigns application for Zendesk Support, which enables you to reach a specific list of customers without leaving Zendesk. This way you can send updat...
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HDM Contact commented,
Hey Wesley, You don’t have to use any integration or other additional services to send outbound emails, as there is a Proactive Campaigns application that can help you to do this directly from your...
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HDM Contact commented,
Hi Neil, Yes, you can do it with the help of Proactive Campaigns application. Zendesk Marketplace offers its installation for any Support plan for free! You can not only send outbound emails wi...
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HDM Contact commented,
Here is an easy way - Zendesk to Zendesk migration service
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HDM Contact commented,
Always welcome, Brett! Hope we can help somebody!
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HDM Contact created a post,
How to migrate tickets and related data from CSV to Zendesk
Switching from another help desk to Zendesk, you want to keep the support history in order to retain the relationship with your customers and keep delivering outstanding service. This article descr...
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HDM Contact created a post,
How to migrate Knowledge Base articles from CSV to Zendesk
This article describes the steps it takes to import your Knowledge Base from a CSV file to Zendesk using Help Desk Migration service. Help Desk Migration is an official Zendesk solution partner whi...