HDM Contact
Data migration expert.
- Total activity 165
- Last activity
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Activity overview
Latest activity by HDM Contact-
HDM Contact commented,
Hey Felix, the migration of multiple translations may be done within the custom migration.
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HDM Contact commented,
Hey Ash Wheatley. We can migrate your data from the CSV file. Here is the detailed guide on how to prepare the CSV file for migration to Zendesk. https://help-desk-migration.com/help/prepare-files-...
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HDM Contact commented,
Gonchik Tsymzhitov, our service allows exporting data from Zendesk to the CSV file. Check out this page https://help-desk-migration.com/zendesk-to-csv-migration/ You choose objects for migration: T...
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HDM Contact commented,
Chris, Brett - Community Manager is right! The best way to add tags to existing tickets is to use Bulk feature in Zendesk.
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HDM Contact commented,
Hey @Siobhan you can use our service to migrate tickets to Zendesk easily. https://www.zendesk.com/apps/support/help-desk-migration/?source=app_directory Via CSV or via API.
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HDM Contact commented,
Hey Patrick, Recently, we created a Proactive Campaigns application for Zendesk Support, which enables you to reach a specific list of customers without leaving Zendesk. This way you can send updat...
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HDM Contact commented,
Hi Neil, Yes, you can do it with the help of Proactive Campaigns application. Zendesk Marketplace offers its installation for any Support plan for free! You can not only send outbound emails wi...
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HDM Contact commented,
Here is an easy way - Zendesk to Zendesk migration service
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HDM Contact commented,
Always welcome, Brett! Hope we can help somebody!
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HDM Contact created a post,
How to migrate tickets and related data from CSV to Zendesk
Switching from another help desk to Zendesk, you want to keep the support history in order to retain the relationship with your customers and keep delivering outstanding service. This article descr...