HDM Contact
Data migration expert.
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Last activity
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Activity overview
Latest activity by HDM Contact-
HDM Contact created a post,
Merging two Zendesk accounts - a step-by-step process
As long as Zendesk Support and Guide support a multibranding feature, there are no more reasons to continue using separate accounts for different brands. You can manage everything in a single one. ...
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HDM Contact commented,
It is actually not necessary to look for an API script if you use Help Desk Migration service. In fact, you don’t need any coding experience to transfer Tickets, Comments, and Attachments from Zend...
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HDM Contact commented,
You can make use of the Help Desk Migration tool. It’s an automated data migration solution that can help you move data to Zendesk from Freshservice (and many more customer service software) update...
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HDM Contact commented,
Help Desk Migration service can help you with migrating user data and help center data to a new Zendesk account. The process is fully automated and requires no programming knowledge to set up the f...
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HDM Contact commented,
Hi Igor, As already mentioned above, you can't move deactivated agents into Zendesk, preserving the historical data. However, there is a simple way to import the rest of basic Zendesk data in an a...
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HDM Contact commented,
You can use Help Desk Migration service. It is a tool for fast and efficient data migration, allowing you to transfer records automatically between help desks and help centers. The data migration i...
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HDM Contact commented,
Hi everyone, For anyone that could find this useful. In case you have any emails in your Gmail account that were received before you started using Zendesk, you don't have to manually forward them. ...
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HDM Contact commented,
Hi Alex, You can try the Help Desk Migration service to import JIRA issues and related data to Zendesk. The process is automated; you don't need any special IT skills to use the tool. And you get ...
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HDM Contact commented,
Hi everyone, We're late on this but maybe we can still help. Desk has been retired entirely. However, if you have a backup file, you can import all data using our automated migration service. If ...
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HDM Contact commented,
Hi everyone, In case you're looking to migrate data from Service Cloud, you can use the Help Desk Migration service to move cases, contacts, knowledge base, and other records. And if you're triali...