Liz Rosen
- Total activity 62
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Activity overview
Latest activity by Liz Rosen-
Liz Rosen commented,
Hi Jessie - there are 3 - the home banner and the community banner are 1600x300, but then there's also the community image, which doesn't go all the way across the page. I was looking for the speci...
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Liz Rosen commented,
Hello, the dimensions for the default banner and logo have specific recommendations that I can pass along to our designer, but with regard to the community image, the article only says, "...should ...
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Liz Rosen created a post,
Holiday auto-responses made easy
CHALLENGE: Emails are sent to us via a number of different email addresses. We have different (customized/relevant) auto-responses for each of these addresses. When a holiday rolls around, altering...
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Liz Rosen commented,
Salesforce has sent out some emails with regard to: "ACTION REQUIRED: TLS 1.1 or Later Required". Anyone know how or if the integration is affected and if anything will need to be done? Thanks!
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Liz Rosen created a post,
Agent collision isn't always accurate - anyone else having this problem?
Is anyone else having these problem? (1) A ticket you're on shows that another agent is EDITING the ticket when that other agent is done editing, has clicked "submit as..." and the tab is no long...
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Liz Rosen commented,
Huh... I can't get it to work with what @Rozlynn suggested. Tried both: // Change text 'Submit request'$('.user-nav .submit-a-request').html('Contact Support'); and // Change text 'Submit a reque...
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Liz Rosen commented,
I absolutely love this app and use it often, but there's definitely an issue with it doubling the list. It usually happens for me when I try to go back a step and do something over - like wanting ...
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Liz Rosen commented,
Yep, I'm aware of bulk editing, but doing it via the 'problem' ticket really seemed to make sense from a workflow perspective - eg so that you're not missing any of the linked 'incidents'. oh well...
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Liz Rosen commented,
Based on the article that Mac is referring to, I was also under the impression that if I put public replies on a "Problem" ticket, that the linked "Incidents" would be updated with the same public ...
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Liz Rosen commented,
+100