Oliver Tietze

Total activity 150
Last activity June 30, 2020 13:24
Member since July 05, 2018 09:11

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Votes 68
Subscriptions 37

Activity overview

Latest activity by Oliver Tietze

Oliver Tietze commented, June 30, 2020 13:24
Katrin Leinweber Thanks - but I'm lost. Could you please provide a screenshot? Thanks!
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- Oliver Tietze
- Created June 30, 2020 13:24
- 1 vote
Oliver Tietze commented, June 29, 2020 15:55
Katrin Leinweber "(Un)check the columns that you want" How can you do that? Am I missing a feature? ;) Best regardsOliver
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- Oliver Tietze
- Created June 29, 2020 15:55
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Oliver Tietze commented, May 14, 2020 06:39
Hallo! Der deutsche Text ist noch wie vorher, leider fehlt auch der Link zum englischen Originaltext :(
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- Oliver Tietze
- Created May 14, 2020 06:39
- 0 votes
Oliver Tietze commented, May 09, 2020 15:38
Ian O'Connor it can be done within 1 instance of HTTP target To parse your comment text, you can make use of a series of liquid string and array modifiers One example: Given a comment of"Bla bla an...
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- Oliver Tietze
- Edited May 09, 2020 15:40
- 1 vote
Oliver Tietze commented, April 29, 2020 20:46
"Hinweis: Die Wartemusik wird nur abgespielt, wenn ein Agent einen Anrufer manuell in die Warteschleife legt. Alle anderen Musikstücke, die einem Anrufer in der Warteschlange vorgespielt werden, si...
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- Oliver Tietze
- Created April 29, 2020 20:46
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Oliver Tietze commented, April 09, 2020 07:48
Die Sprachqualität der Grüße ist ziemlich schlecht, egal, wie gut die Aufnahmen sind, die wir produzieren. Welche Konvertierung findet hier statt und wie kann man diese vermeiden? Im Vergleich zum ...
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- Oliver Tietze
- Created April 09, 2020 07:48
- 0 votes
Oliver Tietze commented, April 04, 2020 17:59
Neil Weldon the provided Link does not work. I'd love to find this announcement to learn about the feature! Kind regardsOliver
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- Oliver Tietze
- Created April 04, 2020 17:59
- 0 votes
Oliver Tietze commented, April 04, 2020 10:13
Hey Gabriel Ortiz .. it's what many users here requested 4, 3, 2 and also 1 year ago. And I totally agree. Unchecked should be the default, OR an option to select for your account if it's to be unc...
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- Oliver Tietze
- Created April 04, 2020 10:13
- 1 vote
Oliver Tietze commented, March 28, 2020 10:30
We saw the change yesterday already, thanks! Still curious about the other topics, which seem to be "feature by design" and just very intransparent (sometimes, "agent@company.com" means the agent's...
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- Oliver Tietze
- Created March 28, 2020 10:30
- 0 votes
Oliver Tietze commented, March 28, 2020 09:14
That's what I think with almost every suggestion (picked up by Zendesk Product Dev) :( Nicole - Community Manager what's the status? It's 2020 ;) Kind regards,Oliver
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- Oliver Tietze
- Created March 28, 2020 09:14
- 1 vote