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Moraima Alamillo

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Latest activity by Moraima Alamillo
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    Moraima Alamillo created a post,

    How do I view the Tickets my report refers to?

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     I attended the Metrics training and saw that the presenter created a report and then was able to tap into the report and view all the tickets that applied to the data extracted, I'm having a probl...

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    Moraima Alamillo created a post,

    Adding an attribute

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    I created new dispositions that I would like to report on, but I don't know how to create a new attribute to report on this. Is this something that I can do myself manually?