Avatar

Liam Kelly

  • Total activity 15
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 2
  • Subscriptions 8

Activity overview

Latest activity by Liam Kelly
  • Avatar

    Liam Kelly commented,

    You broke insights with your announcement, can you please fix it so we can see the toolbar. 

  • Avatar

    Liam Kelly commented,

    Vincent, Would this new functionality allow us to ignore a certain subset of tags when running reports on tags. We use a specific report to ensure our tickets are being tagged, we would like to be ...

  • Avatar

    Liam Kelly commented,

    Ooo, I had to do this SELECT COUNT(Ticket Id, TicketTagId) WHERE Ticket Status <> Deleted AND Ticket Tag Deleted Flag <> true AND Ticket Tag = N/A

  • Avatar

    Liam Kelly created a post,

    Internal Notes

    Answered

    Is there a way to restrict internal notes to just the members of the assigned group?

  • Avatar

    Liam Kelly created a post,

    User Segments not restricting access

    So I have added tags to my users and segments, yet when I assume the identity of another user I can still access the articles I should not be able to.